Privacy Policy

Effective Date: 1st June, 2024.

Anima Microfinance Bank is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile applications, and use our banking services. By accessing or using our services, you consent to the data practices described in this policy.

1. Information We Collect

a. Personal Information

• Full Name
• Contact Details (Phone Number, Email Address, Postal Address)
• Date of Birth
• Government-issued Identification (e.g., BVN, National ID, Passport)
• Employment and Financial Information
• Banking Details and Transaction History

b. Non-Personal Information

• IP Address
• Browser Type and Device Information
• Website Usage Data (Cookies, Log Files, Analytics)

2. How We Use Your Information

We use the collected data to:

• Provide and improve banking services
• Verify your identity and prevent fraud
• Process transactions and payments
• Communicate important updates and promotional offers
• Comply with legal and regulatory requirements
• Enhance user experience and improve our website functionality

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Regulatory Authorities: To comply with banking and financial laws
• Third-Party Service Providers: To facilitate banking operations, fraud detection, and customer support
• Business Partners: When required for loan processing, credit assessment, or account services
• Law Enforcement Agencies: In response to legal obligations, fraud prevention, or security investigations

4. Data Security Measures

We implement strict security measures to protect your data, including:

• Encryption of sensitive data
• Secure login and authentication systems
• Regular security audits and monitoring
• Access control to limit unauthorized access

However, while we strive to secure your data, no transmission over the internet is 100% secure. Users are advised to safeguard their account credentials.

5. Your Privacy Rights

You have the right to:

• Access, correct, or update your personal data
• Request data deletion (subject to regulatory requirements)
• Opt-out of marketing communications
• Restrict or object to certain types of data processing

To exercise these rights, please contact us at https://aniomamfb.com.ng/contact.html.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to read their respective privacy policies before sharing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover that a minor has provided us with personal information, we will take steps to delete it.

9. Updates to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and users will be notified of significant updates. Continued use of our services after changes are made constitutes acceptance of the revised policy.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Anima Microfinance Bank
No. 80 Ogbeani Quarters, Umunede-Asaba Rd, Ubulu-Uku, Delta State, Nigeria
Email: contact@aniomamfb.com.ng
Phone: +2349155556263
Website: https://aniomamfb.com.ng/